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Experience Artists | Strategy Scientists
Kellie Larsen
Meet Kellie Larsen, co-founder of Metamorphosis Studios.
I can’t help myself, whenever I walk into a business, my brain gets to work. I see potential before it’s realized. I see friction where others see routine. I see transformation waiting to happen.
Whether it’s a national retailer, a hospitality brand, or an early-stage startup, I instinctively find ways to increase revenue, elevate the customer experience, and streamline execution. I notice the things that drive loyalty, or sabotage it. I read the operational rhythms, understand where the work breaks down, and tame the tangle into something scalable and strong.
I help businesses scale with purpose. That means building systems that empower people, creating experiences that keep customers coming back, and solving the unsexy problems that stall growth. From overhauling operational and fulfillment strategies to mapping out execution roadmaps across hundreds of locations, I bring a “roll-up-your-sleeves” approach to strategic transformation.
What I Believe In:
Consistency Powers Growth
A great customer experience isn’t built once. It’s built every day, in every store, by every team. I help brands define clear routines and operating models that keep execution aligned and performance strong.
People Drive Performance
From frontlines to boardrooms, I build cultures that care about impact. I believe in investing in people, mentoring talent, and fostering teams that lead with heart and hustle.
Complexity is a Puzzle, not a Problem
The messier the challenge, the more I lean in. I love solving big, layered problems and making the solution simple, scalable, and sustainable.
Transformation is Personal
Whether I’m guiding a brand through change or helping my mom thrive in the multi-generational home I built for her, I believe in turning potential into something powerful, lasting, and real.
Leslie LaCosta
Meet Leslie LaCosta, co-founder of Metamorphosis Studios, where I blend three decades of retail expertise with a passion for transforming businesses from every angle. My journey from part-time associate to corporate strategic leader wasn't just about climbing the ladder – it was about understanding how every rung works together.
Where Process Meets People: Some call it left brain/right brain thinking. I call it the sweet spot. Throughout my career at brands like L Brands, Ann Taylor, and Bed Bath & Beyond, I've mastered the art of creating operational excellence while never losing sight of the human element. Whether I'm designing a new project management office or reimagining customer experience programs, I believe the magic happens when solid processes meet exceptional people skills.
The Blueprint for Better: I'm the person who builds bridges – between departments, between ideas, and between what is and what could be. My superpower? Speaking the language of every level, from frontline teams to C-suite executives, and asking the questions that spark real transformation.
The Metamorphosis Approach: Transformation, Not Just Consultation
We're not interested in off-the-shelf solutions or cookie-cutter strategies. Our name isn't just for show—we're all about genuine transformation.
Here's how we're different:
1. Retail-Specific Expertise: We don't just understand retail; we've lived it. Our strategies are grounded in real-world experience, not just theory.
2. Tech-Savvy Solutions: We've led major tech implementations and created custom solutions. We know how to leverage technology to drive real business results.
3. People-First Mindset: Success isn't just about processes; it's about people. We focus on building high-performing teams and fostering a culture of excellence.
4. Holistic Approach: We look at the big picture, connecting operations, customer experience, and strategic planning for comprehensive solutions.
