Hey there! I'm Kellie Larsen, co-founder of Metamorphosis Studios, and I'm here to shake up the world of business management consulting. With over 20 years of experience in corporate retail management, I've been in the trenches, navigating the complex landscapes of operations, customer experience, and strategic planning.
My Retail Playbook: I've worn many hats in my career, from Director of Store Operations at Bed Bath & Beyond to Vice President of Marketing at Party City. I've driven multimillion-dollar initiatives, launched game-changing omnichannel strategies, and even managed a COVID-19 task force (because why not add a global pandemic to the mix, right?).
But here's what really sets me apart: I don't just solve problems—I anticipate and prevent them. My experience has taught me to see around corners and identify opportunities that others miss.
Meet Leslie LaCosta, co-founder of Metamorphosis Studios, where I blend three decades of retail expertise with a passion for transforming businesses from every angle. My journey from part-time associate to corporate strategic leader wasn't just about climbing the ladder – it was about understanding how every rung works together.
Where Process Meets People: Some call it left brain/right brain thinking. I call it the sweet spot. Throughout my career at brands like L Brands, Ann Taylor, and Bed Bath & Beyond, I've mastered the art of creating operational excellence while never losing sight of the human element. Whether I'm designing a new project management office or reimagining customer experience programs, I believe the magic happens when solid processes meet exceptional people skills.
The Blueprint for Better: I'm the person who builds bridges – between departments, between ideas, and between what is and what could be. My superpower? Speaking the language of every level, from frontline teams to C-suite executives, and asking the questions that spark real transformation.
Together, we embody the fusion of operational mastery and strategic innovation—We unite complementary strengths to create deep, transformative change. With Leslie's battle-tested expertise in customer experience and operational excellence and Kellie's strategic command of retail innovation and digital transformation, we form a dynamic partnership that transforms theory into impact.
Our integrated capabilities fuse human-centered design, technological advancement, and retail DNA, ensuring every solution is built on battlefield wisdom and purposeful innovation.
We transcend traditional consulting—we create transformation by design, not default.
We're not interested in off-the-shelf solutions or cookie-cutter strategies. Our name isn't just for show—we're all about genuine transformation.
Here's how we're different:
1. Retail-Specific Expertise: We don't just understand retail; we've lived it. Our strategies are grounded in real-world experience, not just theory.
2. Tech-Savvy Solutions: We've led major tech implementations and created custom solutions. We know how to leverage technology to drive real business results.
3. People-First Mindset: Success isn't just about processes; it's about people. We focus on building high-performing teams and fostering a culture of excellence.
4. Holistic Approach: We look at the big picture, connecting operations, customer experience, and strategic planning for comprehensive solutions.
If you're tired of consultants who offer more questions than answers, let's talk. We're here to roll up our sleeves and drive real, measurable transformation. With a blend of corporate experience, entrepreneurial spirit, and a dash of rock 'n' roll attitude, let's turn your challenges into your next big breakthrough!
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